Privacy Policy

At BankShare, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using BankShare's services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information necessary to evaluate your funding request, service your account, and comply with applicable laws. This includes:

• Business Information: Company name, EIN, industry, annual revenue, years in operation, and ownership details.
• Personal Information: Name, address, date of birth, Social Security number, and contact details of business owners.
• Financial Information: Bank statements, tax returns, balance sheets, and cash flow data used to underwrite loan applications.
• Mobile Information: Phone numbers, SMS opt-in status, and text message consent records. This data is retained solely by BankShare and is never shared with third parties for marketing or any other purpose.
• Technical Data: IP address, browser type, device information, and cookies used to improve site functionality and security.

2. How We Use Your Information

• To process and evaluate your loan application
• To service your account, manage repayments, and communicate about your funding
• To send transactional and servicing-related communications, including via SMS if you have opted in
• To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
• To detect and prevent fraud, unauthorized access, or other security incidents
• To improve our platform, products, and customer experience

3. Sharing of Information

We do not sell your personal information. We may share data only with:

• Lending Partners: To connect you with the most suitable funding source from our network.
• Service Providers: Vendors who assist with underwriting, document verification, payment processing, and customer support, bound by strict confidentiality agreements.
• Legal Authorities: When required by law, subpoena, or to protect our legal rights.
• Mobile Data: Mobile information is never shared with third parties under any circumstance. This is a core tenet of our privacy commitment.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand how visitors interact with our website, and improve our services. By using BankShare, you consent to our use of cookies in accordance with this policy.

• Essential Cookies: Required for core site functionality such as authentication, security, and form submissions.
• Analytics Cookies: Help us understand site traffic, user behavior, and performance metrics so we can improve the platform.
• Functional Cookies: Remember preferences like language selection or display settings to personalize your experience.
• Advertising Cookies: May be used to deliver relevant marketing content and measure the effectiveness of our campaigns.

You can manage your cookie preferences at any time through your browser settings. Note that disabling certain cookies may impact site functionality.

6. SMS & Mobile Communications

If you opt in to receive SMS communications from BankShare, you will receive messages related to your application, account status, and funding updates. Message frequency varies based on your loan stage. You can opt out at any time by replying "STOP" or by contacting us at support@bankshare.com.

Standard message and data rates may apply per your mobile carrier. Your mobile information — including your phone number and consent records — is retained exclusively by BankShare and is not shared with any third parties for marketing, analytics, or any other purpose.

7. Data Security

We implement bank-level security measures including 256-bit SSL encryption, secure server infrastructure, multi-factor authentication, and regular security audits. Your data is stored in SOC 2 Type II compliant facilities.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for SMS or marketing communications
• Request a copy of the data we hold about you
• File a complaint with a data protection authority

To exercise any of these rights, contact us at support@bankshare.com or call +1-800-426-5742.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of material changes via email or a prominent notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or our commitment to protecting your mobile information, please reach out: